Privacy Policy

Taylor Academy of Performing Arts Ltd trading as Bop Stars

This website is operated by Taylor Academy of Performing Arts Ltd ("we", "us" or "our"). We are committed to protecting your privacy and personal data and handling it in a transparent and secure way.

This Privacy Policy explains:

  • Who we are

  • What personal information we collect and why

  • How we use, store and protect your information

  • Who we share your information with

  • Your data protection rights

  • How to contact us or raise a concern

1. Who We Are

Taylor Academy of Performing Arts Ltd, trading as Bop Stars, is a UK-based childcare and children’s activities provider.

Registered Office:
1, Brunskill House
4 Bridges Court Road
Battersea
London, SW11 3GR

Email: info@bopstars.co.uk
Telephone: 07596 851 374
Website: www.bopstars.co.uk

For the purposes of UK data protection law, we are the Data Controller.

2. Personal Information We Collect

We may collect and process the following types of personal information:

  • Parent or guardian contact details (name, email address, telephone number, address)

  • Child details (name, age, date of birth, medical or additional needs information where required for safe participation)

  • Emergency contact details

  • Booking, attendance and payment records

  • Communications with us (emails, messages, phone calls)

  • Marketing preferences

  • Website usage data (via cookies)

We only collect personal information that is necessary for the provision of our services or required by law.

3. Information About Third Parties

If you provide personal information about another person (for example, another parent, authorised collector or emergency contact), you confirm that you have their permission to do so and that you have shared this Privacy Policy with them where appropriate.

4. Monitoring and Recording Communications

We may monitor or record communications such as telephone calls or emails for the following purposes:

  • Quality assurance and staff training

  • Safeguarding and child protection compliance

  • Resolving queries or complaints

Call recording is only used where necessary and in line with applicable laws.

5. Cookies and Website Analytics

Cookies are small text files placed on your device when you visit our website. We use cookies and similar technologies to:

  • Enable website functionality

  • Remember preferences and form inputs

  • Understand how visitors use our website

Some cookies may be set by trusted third-party services we use.

You will be asked to consent to cookies when you first visit our website. You can change or withdraw your consent at any time through your browser settings. Please note that disabling cookies may affect website functionality.

For more information about cookies, visit www.allaboutcookies.org.

6. How We Use Your Personal Information

We use personal information for the following purposes:

  • Managing bookings, attendance and payments

  • Communicating important information about sessions, clubs, parties or policy updates

  • Safeguarding and ensuring children’s health and safety

  • Responding to enquiries or complaints

  • Sending marketing communications where you have opted in

7. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases to process personal data:

  • Contract – to deliver the services you have booked

  • Consent – for marketing communications and certain optional information

  • Legal obligation – for safeguarding and regulatory compliance

  • Legitimate interests – to operate and improve our services and communicate relevant information to existing customers

8. Marketing Communications

We may send you information about our services, offers or events where you have opted in or where permitted under legitimate interests.

You can opt out of marketing at any time by:

  • Using the unsubscribe link in our emails, or

  • Contacting us directly using the details below

We will never sell your personal data to third parties.

9. Sharing Your Information

We do not share your personal information with third parties except:

  • Where required by law or safeguarding obligations

  • With service providers who support our operations (such as booking or payment platforms), under strict confidentiality and data protection agreements

10. How Long We Keep Your Information

We retain personal information only for as long as necessary:

  • While you are an active customer

  • While you remain opted in to marketing communications

  • As required by legal, safeguarding or accounting obligations

Data is securely deleted when it is no longer required.

11. Keeping Your Information Secure

We have appropriate technical and organisational measures in place to protect personal data against loss, misuse, unauthorised access or disclosure.

Access to personal information is limited to authorised personnel who require it for legitimate business purposes. All staff are subject to confidentiality obligations.

In the event of a data breach, we will notify affected individuals and the Information Commissioner’s Office (ICO) where legally required.

12. International Transfers

We do not transfer your personal information outside the UK or European Economic Area.

13. Children’s Data

We collect children’s personal data only with parental or guardian consent and solely for the purpose of delivering our services safely and appropriately.

14. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data in certain circumstances

  • Restrict or object to processing

  • Data portability where applicable

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below. We may request proof of identity to protect your information.

15. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The most recent version will always be available on our website.

Last updated: January 2026

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@bopstars.co.uk
Telephone: 07596 851 374

Post:
Bop Stars
1, Brunskill House
4 Bridges Court Road
Battersea
London, SW11 3GR

If you are unhappy with how we have handled your data, you have the right to complain to the UK Information Commissioner’s Office (ICO).